Privacy Policy

This is the privacy policy of Golden Ape Limited (owner and operator of rizzy.com). This Privacy Policy sets out how rizzy.com will manage your personal information which we collect as a result of your membership of rizzy.com, your use of our websites located at https://rizzy.com, and any pages or websites under the "Rizzy" brand including any mobile phone or tablet applications that are owned and/or operated by us or whenever we otherwise deal with you. We are committed to ensuring that the personal information we collect about you is protected and is used, stored, and disclosed in accordance with the Privacy Act and this Privacy Policy.

1. Website Use

In using the website, you agree to be bound by the terms of this Privacy Policy. rizzy.com may review the Privacy Policy periodically and reserves the right to change the Privacy Policy at any time at its discretion by posting such changes on the website. Changes will be effective immediately when posted on the website. Your continued use of the website following posting will constitute your acceptance of those changes. This Privacy Policy will not apply to websites which are linked to our website and over which rizzy.com has no control.

2. Personal Information

The kinds of Personal Information that Rizzy may collect from you is:

  • Name
  • Email Address
  • Personally Submitted Preferences
  • Date of Birth
  • Country of Citizenship
  • Physical Address
  • Identification Number
  • Government Issued Identification
  • Location Data
  • Device Information
  • IP Address

3. Collection Purposes

rizzy.com will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate its business as a licensed online wagering bookmaker for the following purposes:

  • For know-your-customer (KYC) identity verification.
  • If you wish to subscribe to rizzy.com's marketing communications.
  • To process your application to become a Member of rizzy.com or any managed subdomains.
  • To provide and improve services to you as a Member.
  • To identify you as a Member and authenticate your identity for security purposes and to comply with our legal obligations.
  • To maintain your Member account.
  • To upgrade and enhance your experience within the website or over the telephone, or to tailor or develop information, services or products to suit your needs which may include market research and conducting promotions.
  • To tell you about our products or services that we think may be of interest to you by communicating with you via email, SMS or telephone.
  • To create aggregate data about Members through demographic profiling, statistical analysis of the database to provide to potential and existing Rizzy holders, and to allow for more efficient operation of rizzy.com's business.
  • To respond to your questions, comments, or requests.
  • To determine Members' liability to pay goods and services tax and other taxes where applicable.
  • To comply with rizzy.com's contractual, legal, and statutory obligations.
  • For taking appropriate action if rizzy.com has reason to suspect that unlawful activity or misconduct of a serious nature has been, is being or may be engaged in that relates to our functions and activities.
  • To establish, exercise or defend any legal claims.
  • To manage job applications.

If you do not provide rizzy.com with the Personal Information we request, we may be unable to process your application to become a Member, provide you with our services or respond to your enquiry or complaint.

By using rizzy.com, becoming a Member or otherwise choosing to provide rizzy.com with Personal Information you consent to rizzy.com collecting, using, processing and potentially disclosing your Personal Information for the above purposes and on the bases described in this Privacy Policy.

4. Direct Marketing and Opting Out

From time to time, rizzy.com may use your Personal Information to inform you about our products or services or about promotional activities which rizzy.com believes may be of interest or of benefit to you. We may do this via email, SMS, telephone, or mail. If you no longer wish to receive marketing or promotional material from rizzy.com at all or in any particular form, you may contact us at any time by email to support@rizzy.com with your request, with which we will comply as soon as practical.

5. Management of your Personal Information

rizzy.com will take all reasonable steps to ensure that the Personal Information which it collects, uses, or discloses is correct and is stored in a secure environment which is accessed only by authorized persons.

6. Security of Personal Information

You acknowledge that no data transmission over the Internet is totally secure. Accordingly, rizzy.com does not guarantee or warrant the security of any information which you transmit to it. Any information which you transmit to rizzy.com is transmitted at your own risk. However, once rizzy.com receives your transmission, we will take reasonable steps to protect your Personal Information from misuse, loss, and unauthorized access, modification, and disclosure.

7. Access to Personal Information

You may access the Personal Information collected by rizzy.com by following the "Settings" link on the website or by contacting us at support@rizzy.com.

8. Delete Personal Data

You can request to have your personal data deleted if rizzy.com no longer has a legal reason to continue to process or store it. Please note that this right is not guaranteed - in the sense that rizzy.com does not have the ability to comply with your request if it is subject to a legal obligation to store your data.

9. Contact Details

If you have any queries, requests for access or correction, or complaints relating to the handling of your personal information, please contact us by email at support@rizzy.com or by the site customer support chat function.

10. International Data Transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to other countries, which may have data protection laws that are different from the laws where you live. rizzy.com endeavours to safeguard your information consistent with the requirements of applicable laws.

11. Legal Basis for Processing

For purposes of the EU General Data Protection Regulation, rizzy.com's processing of your personal information is supported by the following lawful bases:

- Performance of a Contract: rizzy.com needs to process your personal information to perform our contract with you or our Customer.

- Legitimate Interest: rizzy.com processes your personal information to further our legitimate interests but only where our interests are not overridden by your interests or fundamental rights and freedoms.

- Consent: In some cases, rizzy.com also relies on your consent to process your personal information.

- Compliance with Legal Obligations: rizzy.com may process your personal information to comply with our legal obligations.

12. Supervisor Authority

If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

13. Updates to this Privacy Policy

As noted, rizzy.com may review, change, and update this Privacy Policy from time to time to reflect our current practices and obligations. We will publish our current Privacy Policy on our website at https://rizzy.com, and the changes will take effect at the time of publishing.

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Rizzy is owned and operated by GoldenApe Ltd. registration number: 2142157, registered address: 1st Floor, Columbus Centre, PO Box 2283, Road Town Tortola VG 1110, British Virgin Islands . Contact us at support@rizzy.com. Rizzy is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-062403016-F16. Rizzy has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering.

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